Mastering ROI Methodology
This course builds on Essentials of ROI Methodology, focusing on how to collect reliable data to use in ROI measurement. Key topics include:
Data Collection
- Issues and levels
- Survey and questionnaire design
- Interview design
- Validity and reliability
- Action plans and performance contracts
Isolation
- Trend line analysis
- Forecasting
- Data credibility
- Other isolation methods
Converting Data to Money
- Hard vs. soft data
- Data conversion steps
- Standard values
- Estimates
- When not to convert
Tabulating Costs and Calculating ROI
- Cost categories
- Overhead allocation
- Cost estimates
- Calculating BCR, ROI, and payback periods
- Proper use of ROI
Additional programs offered by Villanova University
Certificates
Project Management
Six Sigma
Contract Management
IS Security
Business Analysis
Software Testing
HR & Organizational Management
ROI Training
Graduate Programs
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